Pet Peeve.

I know I can be guilty of this, but Monday mornings are not my favorite at work, so my tolerance level is just below perfect :) A pet peeve of mine is when someone calls in to make an appointment and asks questions, but does not listen to the answer. I'm not kidding, I'll get phone calls where someone asks a question I answer it and they ask "What?" After every answer I give them or every question I ask them. My mom teases me because I mumble, but somehow at work I have been blessed with the grace of not slurring my words and I have never had problems mumbling at work. But there's those few people that just aren't listening.

Then there's the sassy ones that don't think I know what I'm talking about. I politely say, "Sorry, I've told you everything I know, but can transfer you back to a nurse if you'd like medical advice." They usually prefer that. Then the nurses get irritated having to schedule an appointment, oops, sorry!

Then there's the call that the person just starts spouting out their information, but didn't listen to the question I actually asked. Those are sometimes so ridiculous it's hilarious!

i.e. Me: "What do you need an appointment for?" Patient (not real information): "Conner, Elizabeth. E-L-I-Z-A-B-E-T-H." "Alright, thanks, and what do you need an appointment for?" " June 22, 1987" "Great and what do you need to be seen for, so I know which doctor to schedule you with."

On the bright side, the weather is fabulous and it's the start of a new week which means its one week closer to the end of the semester!

xoxojustbecauseiknowyoucare :)